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TeamViewer

Corrija problemas rapidamente em dispositivos Samsung, de qualquer lugar.

Informações sobre a solução
Categoria da solução: Suporte ao cliente/controle remoto
Tipos de dispositivos compatíveis: Smartphone, Tablet
Região de vendas: Mundo todo
SAIBA MAIS

Visão geral

Easily support a mobile world on the go. Remotely access and support Samsung devices, from your computer or mobile device. When devices need to be configured, when e-mails cannot be sent, or when technical issues get in the way, that’s when on-demand remote support is crucial.

With TeamViewer Mobile Device Support, you can resolve mobile device issues quickly, from your computer, tablet, or smartphone. Get permanent access and remote control for unattended Samsung devices to provide support, without anyone being there.

Principais características

  • Ad-hoc support for clients and employees
  • Permanent access for unattended devices
  • Transfer files securely from and to the Samsung device
  • Mobile-to-mobile connections
  • Chat via text, take screenshots, or control processes on the supported device

Diferenciais da Samsung

  • Samsung DeX support
  • Advanced remote support features for Samsung Galaxy users – In addition to remote screen capture, remote key injection can be supported for more complete end-user support