파트너 솔루션

RSUPPORT RemoteCall Mobile Pack

RemoteCall은 설정, 파일, 프로세스 및 파일 전송에 대한 보기와 일괄적 통제, 신속한 액세스 등의 완전한 디바이스 통찰력을 제공합니다.

솔루션 정보
솔루션 카테고리: 고객 지원/원격 제어
지원되는 디바이스 유형: Smartphone, Tablet
판매 지역: 전 지역

개요

RemoteCall is one of the best solution to remotely connect and support mobile devices. It offers full device insights such as view and total control, quick access to settings, files, processes and even file transfer. This, allows businesses to quickly resolve almost any issues it might have, helping them to reduce cost, time and resources. This solution is ideal for call centers and support agents to provide remote support to their customers, reducing the need of expensive investments and potential deployment delays.

주요 기능

  • Simple and quick to deploy.
  • Intuitive UI/UX for support agents and customers.
  • Proven solution by multiple MVNO and mobile manufacturers
  • Highly secure and reliable communication.
  • Available as Cloud or In-house solution

삼성 차별화 요소

Visual guide by Samsung smartphone’s camera