Solución para socios

Paquete móvil de RSUPPORT RemoteCall

RemoteCall ofrece información completa de los dispositivos, como la visualización y el control total, el acceso rápido a ajustes, archivos, procesos e incluso la transferencia de archivos.

Información de la solución
Categoría de la solución: Asistencia para clientes/control remoto
Tipos de dispositivos compatibles: Smartphone, Tablet
Región de ventas: Global

Descripción general

RemoteCall is one of the best solution to remotely connect and support mobile devices. It offers full device insights such as view and total control, quick access to settings, files, processes and even file transfer. This, allows businesses to quickly resolve almost any issues it might have, helping them to reduce cost, time and resources. This solution is ideal for call centers and support agents to provide remote support to their customers, reducing the need of expensive investments and potential deployment delays.

Funciones clave

  • Simple and quick to deploy.
  • Intuitive UI/UX for support agents and customers.
  • Proven solution by multiple MVNO and mobile manufacturers
  • Highly secure and reliable communication.
  • Available as Cloud or In-house solution

Factores diferenciadores de Samsung

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