Soluzioni dei partner

RSUPPORT RemoteCall Mobile Pack

RemoteCall consente di ottenere informazioni e controllare i dispositivi, con la possibilità di visualizzare e controllare le informazioni, accedere in modo rapido a impostazioni, file, processi e anche trasferire file.

Info soluzioni
Categoria di soluzioni: Assistenza clienti/controllo remoto
Tipi di dispositivi supportati: Smartphone, Tablet
Area geografica di vendita: Globale

Panoramica

RemoteCall is one of the best solution to remotely connect and support mobile devices. It offers full device insights such as view and total control, quick access to settings, files, processes and even file transfer. This, allows businesses to quickly resolve almost any issues it might have, helping them to reduce cost, time and resources. This solution is ideal for call centers and support agents to provide remote support to their customers, reducing the need of expensive investments and potential deployment delays.

Caratteristiche principali

  • Simple and quick to deploy.
  • Intuitive UI/UX for support agents and customers.
  • Proven solution by multiple MVNO and mobile manufacturers
  • Highly secure and reliable communication.
  • Available as Cloud or In-house solution

Elementi distintivi di Samsung

Visual guide by Samsung smartphone’s camera