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Partner solution

RSUPPORT RemoteCall Mobile Pack

RemoteCall offers full device insights such as view and total control, quick access to settings, files, processes and even file transfer.

Solution info
Solution category: Customer support/remote control
Supported device types: Smartphone, Tablet
Sales region: Global
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Overview

RemoteCall is one of the best solution to remotely connect and support mobile devices. It offers full device insights such as view and total control, quick access to settings, files, processes and even file transfer. This, allows businesses to quickly resolve almost any issues it might have, helping them to reduce cost, time and resources. This solution is ideal for call centers and support agents to provide remote support to their customers, reducing the need of expensive investments and potential deployment delays.

Key features

  • Simple and quick to deploy.
  • Intuitive UI/UX for support agents and customers.
  • Proven solution by multiple MVNO and mobile manufacturers
  • Highly secure and reliable communication.
  • Available as Cloud or In-house solution

Samsung differentiators

Visual guide by Samsung smartphone’s camera