Partner solution

RSUPPORT RemoteCall Mobile Pack

RemoteCall offers full device insights such as view and total control, quick access to settings, files, processes and even file transfer.

Solution info
Solution category: Customer support/remote control
Supported device types: Smartphone, Tablet
Sales region: Global

Overview

RemoteCall is one of the best solution to remotely connect and support mobile devices. It offers full device insights such as view and total control, quick access to settings, files, processes and even file transfer. This, allows businesses to quickly resolve almost any issues it might have, helping them to reduce cost, time and resources. This solution is ideal for call centers and support agents to provide remote support to their customers, reducing the need of expensive investments and potential deployment delays.

Key features

  • Simple and quick to deploy.
  • Intuitive UI/UX for support agents and customers.
  • Proven solution by multiple MVNO and mobile manufacturers
  • Highly secure and reliable communication.
  • Available as Cloud or In-house solution

Samsung differentiators

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All-in-one solution bundle for enterprise mobility.

  • Get a free 90-day trial for up to 30 devices.
  • A complete set of tools to secure, deploy, manage, and analyze your corporate devices.
  • Try powerful features bundled with Knox Suite.

Knox Suite includes:

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Rebrand and customize your Samsung devices.

  • Get a free 90-day trial for up to 30 devices.
  • Remotely configure Samsung devices in bulk and tailor them to specific needs, right out of the box.
  • Set up your devices for a one-time deployment, or update them as much as you want.

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Fraud and theft protection for Samsung devices.

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  • Reduce financial risks and protect assets by remotely controlling Samsung devices.
  • Try all the features of Knox Guard, including SIM control and device locking.

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Device protection plans for your Samsung devices.

  • Limit business interruptions with quick device repairs and replacements. Contact the Samsung sales team to get started.
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