Partnerlösung

RSUPPORT RemoteCall Mobile Pack

RemoteCall bietet vollständige Gerätetransparenz durch umfassende Anzeigen und absolute Kontrolle. Die Lösung ermöglicht den Schnellzugriff auf Einstellungen, Dateien und Prozesse und sogar Dateiübertragungen.

Lösungsinformationen
Lösungskategorie: Kundendienst/Fernsteuerung
Unterstützte Gerätetypen: Smartphone, Tablet
Vertriebsregion: Global

Überblick

RemoteCall is one of the best solution to remotely connect and support mobile devices. It offers full device insights such as view and total control, quick access to settings, files, processes and even file transfer. This, allows businesses to quickly resolve almost any issues it might have, helping them to reduce cost, time and resources. This solution is ideal for call centers and support agents to provide remote support to their customers, reducing the need of expensive investments and potential deployment delays.

Wichtige Funktionen

  • Simple and quick to deploy.
  • Intuitive UI/UX for support agents and customers.
  • Proven solution by multiple MVNO and mobile manufacturers
  • Highly secure and reliable communication.
  • Available as Cloud or In-house solution

Was Samsung auszeichnet

Visual guide by Samsung smartphone’s camera